We’ve all had those days where nothing goes our way. If you’re having issues using our Windows 8 app, this article will get you up and running again as quickly as possible. If you just wanted to find out about the app, click here.
Update 10/05/17: Unfortunately we are no longer supporting the service on the Windows native apps. You’ll still be able to access the service through the website on mobile devices but will not be able to watch content offline. See Why do you stop supporting devices?
How do I update my Windows OS?
By default, Microsoft will notify you about security updates for your device, but you’ll need to download Windows 8.1 from the Store if you’d like to move to this version from Windows 8. It’s completely free of charge to do so. Microsoft has all the details here.
How do I update the TalkTalk TV Store app?
You’ll know there are updates available for apps on your tablet when the Store shows available updates in the top right hand corner. Give this a tap, and you’ll be able to update whichever apps you’d like. You might need to input your password again to confirm the update.