This article is all about how to get started with watching on your PC or Mac. If you’re having issues with doing this, please see Common issues with watching on a PC or Mac.
What does my computer's specification need to be?
If you’re using a PC, you’ll need a 1.6GHz or higher processor and 512MB of RAM and on a Mac, you should have an Intel Core Duo 1.83GHz or higher processor and 512MB of RAM. We do recommend you have a slightly more powerful processor for HD. There’s more information about that in our HD on TalkTalk TV Store article.
Your computer should be running the latest version of Windows XP, Windows Vista, Windows 7 or Windows 8, or at least OS X 10.5.7 on a Mac.
Depending on the Operating System you’re running, you’ll need to use certain web browsers for our Silverlight player. You can find all the details for the most popular ones below.
|Operating System||Supported Browers|
|Windows XP Service Pack 3||Internet Explorer 7 or 8, Firefox 12 or higher and Chrome 12 or higher|
|Windows Vista Service Pack 2||Internet Explorer 9, 8 or 7, Firefox 12 or higher and Chrome 12 or higher|
|Windows 7 Service Pack 1||Internet Explorer 11, 10, 9 or 8, Firefox 12 or higher and Chrome 12 or higher|
|Windows 8 Desktop||Internet Explorer 10, Firefox 12 or higher and Chrome 12 or higher|
|Windows 8.1 Desktop||Internet Explorer 11, Firefox 12 or higher and Chrome 12 or higher|
|Mac OS 10.5.7+||Firefox 12 or higher or Safari 4 or higher (sorry, but Chrome isn't supported by Silverlight)|
It’s worth noting that Silverlight won’t work with Windows 8 RT or Windows 8.1 RT, but you can use our Windows 8 app instead. All the details are here.
Of course, your computer will also need an internet connection. We recommend at least 2Mbps for Standard Definition and 5Mbps for HD.
How do I download Silverlight?
Downloading Silverlight is really easy. Just visit the Silverlight website and follow the instructions on the page. This page will also check to see if you’ve already got Silverlight installed.
Can I download and watch my content offline?
Absolutely – if you’ve got a Windows computer running 8.1 or above, you’ll be able to do this with our app. Sorry, but we’ve not got this function available on Mac. All the details you need are in this article.